Today’s Guest Post is by Jeff Timpanaro is the president of Oberata Consulting, a 2009 Certified Total Integration firm, based in Kingwood, TX. Oberata is a consulting firm founded on the principles of strategy, process, and transformation, and utilizes the Total IntegrationTM system of business consulting. This system has helped business owners and professionals in the Fortune 100 with definitive, measurable operating strategies that produce unprecedented growth and profitability.


(from the Honda Auto Repair Shop waiting room)

kathyirelandAs I write this, supermodel and supermom (self-nominated I presume) Kathy Ireland is busy touting Twitter on the Today Show. “I just love my TwitterBuddies!” she beams, with annoying enthusiasm.

Interviewer Ann Curry is mindlessly heaping sugar onto an already hyper-happy conversation. “IT-WAS-SO-GREAT-TO-TALK-TO-YOU-KATHY!” she spews. “THANKS, ANN, replies Kathy, exceeding Ann’s volume. “IT’S BEEN SO GREAT TO TALK TO YOU . . A REAL MOM . . THIS MORNING!”

Kathy’s amped up about her new book (forget the name) – but it’s something about real solutions for real moms.

Kathy’s spunky energy aside, what was more noteworthy about the interview was the continued talk of Twitter in everyday parlance. You can’t throw a pebble these days without hitting Twitter, Facebook, Linked In, Plaxo, or the glut of other social media out there.

Even though many consumers – and business owners – are still wondering what all the fuss is all about, Kathy has apparently guzzled the social media Kool-Aid, and is banking on a successful campaign for her new book.


Why is this bikini-hottie-turned-entrepreneur so excited about Twitter? Is she looking for meaningful relationships? Insert LOL. Her comment about “loving her TwitterBuddies” is pretty disingenuous, because the simple reason for her excitement is that zillions of solution-hungry moms are spending a zillion hours on Twitter today. Do you think that might impact her book sales?

Kathy’s message – and bubbliness – have become viral through Twitter (viral is good, folks – it means the thing you’re promoting is spreading like wildfire). To date, Kathy has 4,481 followers – moderate by Twitter standards – but numbers will certainly spike after her Today interview (and Twitter mention).

Mrs. Ireland’s celebrity, relationships, and ample budget notwithstanding, social media is part of her master marketing plan. I don’t have her sales projections, but I bet they would be paltry compared to pre-social media forecasts.


If you’re not at least curious about Twitter and other social media as it relates to promoting your business, you are “ostriching” (a Kathy Ireland word I just learned).  Yes, that’s burying your head in the sand.  Historically, other breakout inventions that the experts “ostriched” about include the computer, the automobile, and the drive-thru window.

“In a world of change, learners inherit the earth, while the learned find themselves equipped to live in a world that no longer exists.” – J.P. Kelley

I am not saying Twitter is a silver bullet or a marketing savior for you.  I am also not saying that you should engage social media.  I am saying that if you keep yourself in the dark, you may be missing a huge swath of prospects that you serve best . . . who until now haven’t been able to find you.

I’m doing a 12-month trial to see what the use of social media holds for my own business.  It’s too early to tell, but my website traffic has tripled since January.  I’m working on a better net (or conversion strategy), but for the short term, I’m excited about the hike in traffic to me.

Oh dear I’m starting to sound like Kathy Ireland.

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