The Future of Online Communication : The Stats

I had the pleasure of speaking to the Indianapolis Public Relations Society...


Should You Use Social Media? Ask Your Customers.

There is one common thread that holds  the worlds of customer management and...


The 4th E of Social Media is Engage

Kat Jaib beat me to the punch! I had been writing this 4th step in implementing...


The 3 E's of Social Media: Embrace Educate and Empower

I had the pleasure of talking to the Indianapolis Public Relations Society...


Iggy Pintado's Connection Generation Review

Many of you may be connected to Iggy Pintado on Twitter: @iggypintado. He is a...