http://kylelacy.com/small-businesses-pay-attention-to-social-media-you-dont-have-a-choice/ Social Media Training and Consulting Sun, 12 Feb 2012 16:01:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://kylelacy.com/small-businesses-pay-attention-to-social-media-you-dont-have-a-choice/comment-page-1/#comment-1797 Nick Leung Mon, 26 Jan 2009 01:06:29 +0000 http://kylelacy.com/?p=379#comment-1797 I totally agree with you on this. Small businesses need to listen and engage their customers to find out what they want. Especially since small business don't have big budgets to spend on focus groups. We're trying to solve this problem by letting small businesses know what their customers want by allowing small business receive and reply to feedback. I totally agree with you on this.
Small businesses need to listen and engage their customers to find out what they want. Especially since small business don’t have big budgets to spend on focus groups.
We’re trying to solve this problem by letting small businesses know what their customers want by allowing small business receive and reply to feedback.

]]> http://kylelacy.com/small-businesses-pay-attention-to-social-media-you-dont-have-a-choice/comment-page-1/#comment-1040 Ontario Emperor Sat, 01 Nov 2008 17:29:26 +0000 http://kylelacy.com/?p=379#comment-1040 It's not just the small businesses. <a href="http://www.alleyinsider.com/2008/11/microsoft-is-an-escort-service-according-to-flawed-google-maps" rel="nofollow">Silicon Alley Insider has a story</a> about something that Mike Blumenthal demonstrated. Blumental, noting that anyone could modify a Google Maps entry, modified the listing for a business and reclassified it as an escort service. The business, incidentally, was a suburban Seattle software company named Microsoft. So large businesses aren't succeeding at brand monitoring either. It’s not just the small businesses. Silicon Alley Insider has a story about something that Mike Blumenthal demonstrated. Blumental, noting that anyone could modify a Google Maps entry, modified the listing for a business and reclassified it as an escort service. The business, incidentally, was a suburban Seattle software company named Microsoft. So large businesses aren’t succeeding at brand monitoring either.

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