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	<title>Comments on: Is Business Blogging Killing the Human Element?</title>
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	<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/</link>
	<description>Social Media Training and Consulting</description>
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		<title>By: Should We Even Consider ROI in Social Media? &#124; Kyle Lacy, Social Media - Indianapolis</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1719</link>
		<dc:creator>Should We Even Consider ROI in Social Media? &#124; Kyle Lacy, Social Media - Indianapolis</dc:creator>
		<pubDate>Fri, 16 Jan 2009 12:00:30 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1719</guid>
		<description>[...] Is Business Blogging Killing the Human Element? [...]</description>
		<content:encoded><![CDATA[<p>[...] Is Business Blogging Killing the Human Element? [...]</p>
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		<title>By: Rita Argiros</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1350</link>
		<dc:creator>Rita Argiros</dc:creator>
		<pubDate>Thu, 11 Dec 2008 13:35:29 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1350</guid>
		<description>Serendipity. This piece couldn&#039;t have been more timely. We are about to go to a board meeting for our small family business to talk about how we can use blogging for both marketing and improved customer service.</description>
		<content:encoded><![CDATA[<p>Serendipity. This piece couldn&#8217;t have been more timely. We are about to go to a board meeting for our small family business to talk about how we can use blogging for both marketing and improved customer service.</p>
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		<title>By: Happy Hump Day &#8212; It&#8217;s Social Web Wednesday &#171; amber.rae</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1349</link>
		<dc:creator>Happy Hump Day &#8212; It&#8217;s Social Web Wednesday &#171; amber.rae</dc:creator>
		<pubDate>Thu, 11 Dec 2008 03:28:59 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1349</guid>
		<description>[...] Kyle Lacy discusses how business can &#8220;humanize&#8221; their marketing&#8230; Humanizing your marketing means getting involved in the conversation. This means spending time answering comments and suggestions… sending email to the people who commented on your post. [...]</description>
		<content:encoded><![CDATA[<p>[...] Kyle Lacy discusses how business can &#8220;humanize&#8221; their marketing&#8230; Humanizing your marketing means getting involved in the conversation. This means spending time answering comments and suggestions… sending email to the people who commented on your post. [...]</p>
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		<title>By: Chris Baggott</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1348</link>
		<dc:creator>Chris Baggott</dc:creator>
		<pubDate>Wed, 10 Dec 2008 19:58:33 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1348</guid>
		<description>Right on Dave.  I often feel I&#039;m depending compendium because of it&#039;s extra value on the search side.  Of course it covers all the bases that any blogging platform provides...it&#039;s just more.  

Colin, as to wwsd? (what would seth do?)

here are some relevant Seth links:

http://sethgodin.typepad.com/seths_blog/2008/06/five-easy-piece.html

http://sethgodin.typepad.com/seths_blog/2008/08/creating-storie.html

http://sethgodin.typepad.com/seths_blog/2006/04/ode_how_to_tell.html</description>
		<content:encoded><![CDATA[<p>Right on Dave.  I often feel I&#8217;m depending compendium because of it&#8217;s extra value on the search side.  Of course it covers all the bases that any blogging platform provides&#8230;it&#8217;s just more.  </p>
<p>Colin, as to wwsd? (what would seth do?)</p>
<p>here are some relevant Seth links:</p>
<p><a href="http://sethgodin.typepad.com/seths_blog/2008/06/five-easy-piece.html" rel="nofollow">http://sethgodin.typepad.com/seths_blog/2008/06/five-easy-piece.html</a></p>
<p><a href="http://sethgodin.typepad.com/seths_blog/2008/08/creating-storie.html" rel="nofollow">http://sethgodin.typepad.com/seths_blog/2008/08/creating-storie.html</a></p>
<p><a href="http://sethgodin.typepad.com/seths_blog/2006/04/ode_how_to_tell.html" rel="nofollow">http://sethgodin.typepad.com/seths_blog/2006/04/ode_how_to_tell.html</a></p>
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		<title>By: Dave</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1347</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Wed, 10 Dec 2008 19:02:45 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1347</guid>
		<description>Effective marketing via social media requires a human element.  Automated websites have value and can improve business through customer efficiency.  However, like face to face networking, you can only build trust when you create a relationship.

At the same time, you can&#039;t build trust until you&#039;ve made the initial connection.  Word of mouth is great and we all should strive to offer remarkable products, but you can&#039;t eliminate the need for exposure to begin a business relationship.  

In that light, focusing on strategies to increase exposure make sense and are important.  At the same time, you&#039;ve got to have a good conversion strategy, and that is where the human element becomes critical.

Make sure your online strategy doesn&#039;t just stop at hello.</description>
		<content:encoded><![CDATA[<p>Effective marketing via social media requires a human element.  Automated websites have value and can improve business through customer efficiency.  However, like face to face networking, you can only build trust when you create a relationship.</p>
<p>At the same time, you can&#8217;t build trust until you&#8217;ve made the initial connection.  Word of mouth is great and we all should strive to offer remarkable products, but you can&#8217;t eliminate the need for exposure to begin a business relationship.  </p>
<p>In that light, focusing on strategies to increase exposure make sense and are important.  At the same time, you&#8217;ve got to have a good conversion strategy, and that is where the human element becomes critical.</p>
<p>Make sure your online strategy doesn&#8217;t just stop at hello.</p>
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		<title>By: Kyle Lacy</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1346</link>
		<dc:creator>Kyle Lacy</dc:creator>
		<pubDate>Wed, 10 Dec 2008 19:01:32 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1346</guid>
		<description>@Chris Good thoughts. I think that you can grow the same way through other avenues online but they are not as measurable as blogging for search.

@Colin Blogging is social media. If you use the right tools and strategies you can help spread your message without having an outside company or employee spending countless hours online. The only problem with what you are talking about is it cannot be measured. The time spent on social media sites pushing information... there is no ROI.</description>
		<content:encoded><![CDATA[<p>@Chris Good thoughts. I think that you can grow the same way through other avenues online but they are not as measurable as blogging for search.</p>
<p>@Colin Blogging is social media. If you use the right tools and strategies you can help spread your message without having an outside company or employee spending countless hours online. The only problem with what you are talking about is it cannot be measured. The time spent on social media sites pushing information&#8230; there is no ROI.</p>
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		<title>By: Colin Clark</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1345</link>
		<dc:creator>Colin Clark</dc:creator>
		<pubDate>Wed, 10 Dec 2008 18:54:32 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1345</guid>
		<description>I think a lot of what Chris says is targeted at attracting new customers, not truly discussing the ins and outs of social media.  Most of the copy on his blog seems to be directed at someone who would be searching for a blogging solution.

I think that&#039;s precisely what you&#039;re arguing against.  I think that in the end both schools of though will be satisfied from a blogging perspective

What won&#039;t be satisfied by Compendium or any other totally blog-focused strategy is that you absolutely CANNOT ignore social media any more.  If you look at modern marketing, the people who use social media are the &#039;sneezers&#039; (as Seth Godin calls them) who will help spread your ideas virally.  Am I saying that every company should have someone spending most of the day spreading the message online?  Yeah I think I am.  It really is that important.</description>
		<content:encoded><![CDATA[<p>I think a lot of what Chris says is targeted at attracting new customers, not truly discussing the ins and outs of social media.  Most of the copy on his blog seems to be directed at someone who would be searching for a blogging solution.</p>
<p>I think that&#8217;s precisely what you&#8217;re arguing against.  I think that in the end both schools of though will be satisfied from a blogging perspective</p>
<p>What won&#8217;t be satisfied by Compendium or any other totally blog-focused strategy is that you absolutely CANNOT ignore social media any more.  If you look at modern marketing, the people who use social media are the &#8216;sneezers&#8217; (as Seth Godin calls them) who will help spread your ideas virally.  Am I saying that every company should have someone spending most of the day spreading the message online?  Yeah I think I am.  It really is that important.</p>
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		<title>By: Chris Baggott</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1344</link>
		<dc:creator>Chris Baggott</dc:creator>
		<pubDate>Wed, 10 Dec 2008 18:44:44 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1344</guid>
		<description>I&#039;m sure by now you have seen the Forrester report out yesterday called: Time To Rethink Your Corporate Blogging Ideas.

http://blogging.compendiumblog.com/blog/blogging-best-practices/0/0/time-to-rethink-your-corporate-blogging-ideas

We are all on the same page.  The &#039;social&#039; in social media refers to people.   People trust people..they don&#039;t trust brands and they don&#039;t trust institutions.  This is what we mean by Humanizing.

But make no mistake.  Business (in fact all organizations) survive and prosper by growing.  Every activity from making a quality product or providing a quality service to answering the phone to whatever...is all for the express purpose to further the organization.

When I talk about  Humanizing your marketing, I&#039;m using this term because everything is marketing.   

Now there is bad marketing like car commercials screaming at me when I&#039;m trying to watch the game or spam or spam blogging.

And there is good marketing; like making a great product, providing real value, answering the phone, training the salespeople to solve problems etc...

With blogging, I focus on search because it&#039;s the most tangible, measurable and scalable benefit for an organization.  All the other things you talk about are true too...and if you do this well you get those benefits....but if you also gain the benefits we talk about with Compendium  you are able to scale that great, engaging content by factors of 100 to 1700 times.

So one can blog using tool X and get 1x benefit, or blog the exact same way using Compendium and get 100x benefit....which would your organization choose?</description>
		<content:encoded><![CDATA[<p>I&#8217;m sure by now you have seen the Forrester report out yesterday called: Time To Rethink Your Corporate Blogging Ideas.</p>
<p><a href="http://blogging.compendiumblog.com/blog/blogging-best-practices/0/0/time-to-rethink-your-corporate-blogging-ideas" rel="nofollow">http://blogging.compendiumblog.com/blog/blogging-best-practices/0/0/time-to-rethink-your-corporate-blogging-ideas</a></p>
<p>We are all on the same page.  The &#8216;social&#8217; in social media refers to people.   People trust people..they don&#8217;t trust brands and they don&#8217;t trust institutions.  This is what we mean by Humanizing.</p>
<p>But make no mistake.  Business (in fact all organizations) survive and prosper by growing.  Every activity from making a quality product or providing a quality service to answering the phone to whatever&#8230;is all for the express purpose to further the organization.</p>
<p>When I talk about  Humanizing your marketing, I&#8217;m using this term because everything is marketing.   </p>
<p>Now there is bad marketing like car commercials screaming at me when I&#8217;m trying to watch the game or spam or spam blogging.</p>
<p>And there is good marketing; like making a great product, providing real value, answering the phone, training the salespeople to solve problems etc&#8230;</p>
<p>With blogging, I focus on search because it&#8217;s the most tangible, measurable and scalable benefit for an organization.  All the other things you talk about are true too&#8230;and if you do this well you get those benefits&#8230;.but if you also gain the benefits we talk about with Compendium  you are able to scale that great, engaging content by factors of 100 to 1700 times.</p>
<p>So one can blog using tool X and get 1x benefit, or blog the exact same way using Compendium and get 100x benefit&#8230;.which would your organization choose?</p>
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		<title>By: Bill</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1343</link>
		<dc:creator>Bill</dc:creator>
		<pubDate>Wed, 10 Dec 2008 14:24:46 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1343</guid>
		<description>Kyle, I certainly understand your cynicism.  It&#039;s hard at times to see through the eyes of the great unwashed horde who Google stuff.  Our social media idealism might just stand in the way of sales, which is fine if that&#039;s our choice.</description>
		<content:encoded><![CDATA[<p>Kyle, I certainly understand your cynicism.  It&#8217;s hard at times to see through the eyes of the great unwashed horde who Google stuff.  Our social media idealism might just stand in the way of sales, which is fine if that&#8217;s our choice.</p>
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		<title>By: kathryn</title>
		<link>http://kylelacy.com/is-business-blogging-killing-the-human-element/comment-page-1/#comment-1342</link>
		<dc:creator>kathryn</dc:creator>
		<pubDate>Wed, 10 Dec 2008 12:52:10 +0000</pubDate>
		<guid isPermaLink="false">http://kylelacy.com/?p=533#comment-1342</guid>
		<description>I think about that often.... bringing the human side to marketing is imperative - engaging, commenting , becoming part of the conversation - humans respond to humans. Just some thoughts. Thanks again Kyle :)</description>
		<content:encoded><![CDATA[<p>I think about that often&#8230;. bringing the human side to marketing is imperative &#8211; engaging, commenting , becoming part of the conversation &#8211; humans respond to humans. Just some thoughts. Thanks again Kyle <img src='http://kylelacy.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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