I have always been a fan of rewarding companies or individuals who really take the extra step to help an individual. I experienced that today with a local bank in Indianapolis.
My company was switching banks and were investigating a couple of local institutions in the area. While investigating I remembered meeting with an individual named Scott Long who works at Huntington Bank.
We decided to meet with Huntington to discuss our options. Needless to say it was a great meeting but the beautiful part comes next…
I had some personal issues arise and Scott helped me over the wall. We were able to secure a checking account through Huntington and move towards a more secure and organized financial future (as a company).
I have had bad experiences in the past with banks because of things that happened 5-8 years ago. Scott went overboard and helped me out of my problems and put me on the straight path.
Do you want to know who is going to succeed in this world? The people like Scott who take care of people… individuals… business owners… and employees. I will be with Huntington for a long time because of the support they gave me as an individual and for my company.
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Kyle, that’s a great example of how companies should do business. I still remember your post from last year when you had such a bad experience at the bank in Anderson and soon after your post, it was one of the top results on Google.
I’ve also had a great experience with my mortgage lender. I use Ameriana Bank in New Castle, IN. My wife and I got our mortgage back in August of 2007 and one of their VPs, Kevin has talked with me countless times when I’ve had questions about our mortgage or property taxes. He’s gone WAY above and beyond what he has needed to do, especially as a VP at the bank. They also offered an opportunity to renegotiate our mortgage for 1.5% points lower than when we got it a year and a half ago. I’d highly recommend that anyone interested in a mortgage, or any other account, look into Ameriana.
Sorry about my previous comment I forgot to close the link tag after “Ameriana Bank”
does this mean you have a personal checking account now? congrats
Here’s another great banking story – much better than your bad Anderson bank one…
http://abcnews.go.com/WN/PersonOfWeek/story?id=6973727&page=1
Does this mean I don’t have to pay cash anymore? Kyle P. Lacy now accepting checks, credit cards and IOU’s
Huntington Bank has more hidden fees than institution I've done business with in recent years. It's wonderful that they "help" people over a hump but I assure you it comes at a cost to you.