I had a great question posed to me by Scott Semester of Smaller Indiana in relation to my post about Comcast .
The question follows:
Kyle, can you talk a little more about (or recommend online resources that can explain) how companies and nonprofit organizations can use Twitter to connect with their target audiences? I have a Twitter account, but it’s just for personal stuff and I usually forget to use it at work. How might I and my colleagues add value for donors via Twitter?
What a great question!
The first step in utilizing a social tool like Twitter is to understand the human element in relation to social media. The human element can be referred to as an underlying form of authenticity when using social tools for communication. … Read more


