I was reading a post by Jay Baer titled the 14 Things I Think I Think About Social Media (Great title huh?) and one of the fourteen points hit me pretty hard.
“Social media is fueled by passion, and too many companies try to take elements of their company that aren’t passion-worthy, and attempt to build a social media program around it.”
How do you go about defining passion-worthy elements within your company? What does it mean to have passion filled content to share across the expanse of the Internet and the tools afforded through social media?
I don’t know if companies knowingly choose elements that “aren’t passion-worthy”… maybe they have no idea? They have been rooted for years in this centralized brand strategy… rooted in the belief that they (in the ivory towers) understand what makes their product or service passionate.
How do you go about creating passionate content or choosing “passion-worthy” elements within your company?
10 Ways to Build and Focus on Passionate Content
1. Tell the story of founding the company or your first week at the company. What sites and sounds did you experience? What made you love what you did that first 72 hours?
2. Tell the story of a client. Who is your best client? Who makes the world go round for your company? We all have them. Tell THEIR sorry… now THAT is passionate content.
3. Better yet.. get your client to tell the story for you! Ask your best client to write a guest post. They are the passionate user.
4. Include your own opinions and arguments about popular trends. Great writing moves people and inspires them.
5. Ask your employees what makes them passionate. Does it have to do with the overall company product or service? Heavens no! Your employees are as much of the brand as your overpriced logo on the side of your overpriced building.
6. Remember… your customers and employees are the most important part of your passion worthy content. Let them tell the story for you.
7. Great user/customer experience creates passion-worthy content. What does it feel like when an individual walks into your store? What is the experience when someone clicks through your website?
8. Check out the 4 cornerstones to creating great content from Rand (SEOmoz).
9. Keep tabs on your blog content creation guidelines. How are you creating your blog content? How are you systematically telling your story?
10. Leave no question behind your motives. Create transparent content that elicits a response. If you have multiple writers in your company… be very sure you have a system and policy in place to allow them to write authentically.